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Re: New Devices not returning Network Latency & Packet Loss

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The widget is already added, as per my original question, its the data that isn't being returned and the 'Next Poll' time is old.

SNMP information is being returned but the 'ping' information isn't.


Re: What do you think of this? Real time network map made from Solarwinds SWQL

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Hi there, awesome work!

 

Is this to be used in a customhtml element on a interface page?

Looking through the script I'm struggling to get my head around what the input data is and how many neighbours away it's looking for.

Is there anything else I need to ensure is there to try this in my environment?

Re: Syslog alert regex not working

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That's a good idea,  since I have Trap data I tried:

SELECT TOP 100 NodeID, IPAddress, Caption, Nodes.Traps.DateTime, MINUTEDIFF(Nodes.Traps.DateTime, TOUTC(GETDATE())  ) as [Minutes]

FROM Orion.Nodes Nodes

Where Nodes.Traps.DATETIME is not Null and MINUTEDIFF(Nodes.Traps.DateTime, ToUTC(GETDATE())) < 5

Which works for traps in the last 5 minutes. So your Syslog last 5 minute filter should be:
Where Nodes.Syslogs.DATETIME is not Null and MINUTEDIFF(Nodes.Syslogs.DateTime, ToUTC(GETDATE())) < 5 And Nodes.Syslogs.Message like '%flap%' and Nodes.Syslogs.Message not like '%Gi3/0/23 and port Gi3/0/27%' and Nodes.Syslogs.Message not like '%Gi3/0/27 and port Gi3/0/23%'


You mentioned not being able to see where the field is, that is a great part about SWQL studio from the SDK. I'd explain it, but micheal100 did a great job in the post below.
Intro to SWQL Studio

 

But basically it lets you sift through all the SWQL data available.

 

Let me know if you have any questions or if this gets the job done.

Re: Device Tracker Search Results - add more columns??

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Must admit, having had UDT for over a week, in completely underwhelmed by its usability.. but then, Solarwinds never ceases to disappoint me!  Its such a poorly integrated collection of modules!

 

im hoping its just how its configured, but then, we have had a professional services installation!

 

I had expected, hoped and just assumed I would be able to see things like which ports/switches these devices were connected to, who is logged in,... all within this one view.  After all, the db contains all of the misinformation, there is plenty of space to show it, but no option to!

 

It really disappoints me that even viewing things like switch port utilization can only been seen on a report, and not the node view, which shows individual ports anyway, so why not a column showing when the state of the port last changed. 

 

This view is just pointless!

Re: Syslog alert regex not working

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One more reply about how to get the message text. Since we have it in the Syslog table we can get it.

 

SELECT TOP 1000 MessageID, EngineID, DateTime, IPAddress, Acknowledged, SysLogFacility, SysLogSeverity, Hostname, MessageType, Message, SysLogTag, FirstIPInMessage, SecIPInMessage, MacInMessage, TimeStamp, NodeID, ObservationSeverity

FROM Orion.SysLog

 

We aren't alerting by the Syslog entry, which might be good so you don't get flooded if there are alot of flaps, but it might be tough to get a single Message into the alert, I just grabbed the first result.

The text below is a variable that does a SWQL query (which you can use to pull any of the Syslog values by swapping them out.) Just out that in your email text or alert message and it Should work. Sadly with no data I am not able to test.

${N=Alerting;M=AlertName} was triggered.${N=SWQL;M=SELECT TOP 1 Message

FROM Orion.SysLog

Where DATETIME is not Null and MINUTEDIFF(DateTime, ToUTC(GETDATE())) < 5}

 

You can see that the interface trigger acctions is below, I hit 'Insert Variable' and checked 'Define SQL/SWQL Variable (Advanced)' and it basically pasted the text above into the page once I out my Query in and submitted.

Re: File Size Monitor setup

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Sounds like what you really need is a powershell script.

 

$Folder = "C:\temp"

$FilesOver1GB = Get-ChildItem -Recurse $Folder | where { $_.Length -gt (1024*1024*1024) }

Write-Host "Statistic.Over1GB: $($FilesOver1GB.Count)"

Write-Host "Message.Over1GB: $($FilesOver1GB.FullName)"

$FilesOver5GB = $FilesOver1GB | where { $_.Length -gt (5*1024*1024*1024) }

Write-Host "Statistic.Over5GB: $($FilesOver5GB.Count)"

Write-Host "Message.Over5GB: $($FilesOver5GB.FullName)"

How to add another Domain

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Our facility has aquired another entity. All the users in that entity do not exist in our AD. I would like those users to be able to email our Web Help Desk to log tickets. How can I add their domain without adding them to the AD? I did add the domain under "Mail">"Options" with no luck.

Re: Unable to see F5 alert on - All alerts this object can trigger

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I wanted to suggest this as a likely reason, but I wasn't sure and haven't had an environment with F5's to test/confirm in a while.


Re: Advanced Alert Manager Page Resets to Draft

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Hi,

 

I hope you are doing well.

 

It might be an environment issue. Could you please try the following if the issue still persists:

1. In IIS Manager, right-click on the Solarwinds application pool and select Advanced Settings

2. Set the "Maximum Worker Processes" option to 1

3. Make sure that the "Private Memory Limit" and "Request Limit" is set to 0

4. Set everything under the "Generate Recycle Event Log Entry" category to True

5. Save the settings, then restart the World Wide Web Publishing Service

6. Open Windows command line under admin account and type iisreset. Make sure that it was restarted without any errors.

7. If the issue is still reproducible then Set the "Disable Recycling for Configuration Changes" option (for Solarwinds application pool) to True and perform 5)-6) steps again.

8. If nothing helps then next step could be to delete "SolarWinds NetPerfMon" web site and "SolarWinds Orion Application Pool" in IIS Manager and then reconfigure Web console in Configuration Wizard.

 

Let me know if this helps.

 

Have a good day!

Re: No ICMP, SNMP only

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Thanks.  I'll troubleshoot some more and see what it the actual problem.

 

Tom

Re: No ICMP, SNMP only

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Halef,  Yes I have tried but I will take a second look.  knowing that it should work helps me look in different areas to why it's not working.

 

Thanks, Tom

Re: Log Manager Installation cripples Orion

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Good stuff! Thanks for pointing to the right direction.

 

In the mean time a support engineer offered this as an un-documented and un-supported solution. Good to have the

official KB article handy.

Manage Time limited Access with a Web Helpdesk Ticket

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Hi All,

first time post so bear with me

 

We have a process where a request for access to a user mailbox is made by someone and has to be approved by HR.

 

The approval is forwarded to HR and if they agree, a ticket is raised by HR with the request and a time frame specified.

 

The issue is managing the Access request and ticket so that they do not breach SLA.

 

Could put on pending/could create a second ticket to revoke access.

 

The previous helpdesk we used would allow the pending ticket to be changed back to Open on a given date.

Can this be done on SolarWinds Web Helpdesk ?

Issues with "config change report" not excluding certain lines

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I have created a config change report and want to exclude the lines"! Last configuration and! NVRAM & Building configuration " need to be excluded.

I have done that settings through --> NCM settings --> comparison criteria ---> and edit the mentioned lines but still those lines not excluding.

Please someone help out on this, how to do this

Re: AppInsight for SQL Always-On Cluster monitoring

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Bumping... furthermore, are there some best practices available?


Looking for a SAM template for file version

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I am looking for a SAM template that I can use to get a particular file version on assigned Windows servers.

 

The parameter passed would be ${DNS} and I would embed the path to the file into the script.

 

It needs to pull in the file version.

 

Any takers?

Re: Dependancies and Alerts

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This is exactly why I posed the question, why did they not go into down status, I have even changed the default from 120 seconds to 30 seconds

Re: Unable to see F5 alert on - All alerts this object can trigger

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I'm familiar, and in a programatic sense it makes sense, but when someone who doesn't live in the Orion db sees the list they generally assume that the node details page for an f5 would show alerts for that node and it's children.   I have to explain that widget to people all the time and it is not intuitive to most new users.   Easier to not show it to them than the deal with the question of why it doesn't show 'x'

Re: Alerts are triggered but no email sent.

Re: Dependancies and Alerts

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Do any nodes ever show down in your environment?  I've never run into a situation where nodes failed to go down if the Orion server can't ping them so you will likely need to do some testing within your environment to pin down if that change you made is a factor.

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