Thanks for the help and information conman unfortunately, no results came up with the query provided.
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Re: Report showing user who unmanaged elements and muted alerts
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Re: My Dashboard tab missing
Thanks, but it looks like I figured it out - turns out that the 'Solarwinds Orion Module Engine' had crashed over the weekend.
Stopped / restarted all of the services and the 'My Dashboard' option is back.
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Re: Report showing user who unmanaged elements and muted alerts
Hi m-milligan,
Cool stuff! thank you very much with your updated query as I am able to see a unique results (without duplicates) and no old information showing up.
Very much appreciated! Thanks again!! I just need to find out how can I put a link for node details in the caption for this SWQL.
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Poller Checker error when switching Poller
When switching the Poller within the Poller checker tool. An update error appears with the message " An item with the same key has already been added". I have checked the Poller table but cannot locate the past Poller selection to delete. Could you please advise on how to discover this item and delete.
Thanks
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Re: Which templates use for windows clusters servers in SAM ?
Thank you HerrDoktor,
This document very helpful to me. i have one question
how many components are available in cluster failure ?
is it required all components ?
still any templates are using for windows cluster servers
please suggest.
Thanks
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Re: Chart doesn't show all the drives.
Why does it do it with that node though and no others?
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Serv-U 15.1.7 Hotfix 1 Now Available
Serv-U 15.1.7 HotFix 1
is now available for download in the customer portal for customers under active maintenance.
This SolarWinds hot fix addresses the following security and functionality issues:
- Expired Serv-U certificate
- FTP Vojager JV restart button does not work as expected
- FTP Vojager JV issue of running on Java8 v211
- Serv-U MFT does not release passive ports
- Memory leak in Serv-U MFT
- Resolves other security related issues
Requirements
This fix requires updating Serv-U and a number of files implementing WEB/Console Client. Within the Serv-U folder there is a folder for each supported platform. Please use the files for your platform when updating Serv-U. The folder contains files with the appropriate directory structure (if necessary) to upgrade your installation.
This fix requires Serv-U version 15.1.7.162
This fix contains 10 files for Windows and 6 files for Linux:
Windows:
- <Serv-U-InstallDir>\Serv-U.exe
- <Serv-U-InstallDir>\Serv-U-Tray.exe
- <Serv-U-InstallDir>\Serv-U.dll
- <Serv-U-InstallDir>\Serv-U-RES.dll
- <Serv-U-InstallDir>\RhinoNET.dll
- <Serv-U-InstallDir>\RhinoRES.dll
- <Serv-U-InstallDir>\Serv-U-DefaultCertificate.crt
- <Serv-U-InstallDir>\Serv-U-DefaultCertificate.key
- <Serv-U-InstallDir>\Client\Common\Scripts\deployJava.js
- <Serv-U-InstallDir>\Client\Common\FVJVLoggedIn.htm
Linux:
- <Serv-U-InstallDir>/Serv-U
- <Serv-U-InstallDir>/Serv-U-Tray
- <Serv-U-InstallDir>/Serv-U-DefaultCertificate.crt
- <Serv-U-InstallDir>/Serv-U-DefaultCertificate.key
- <Serv-U-InstallDir>/Client/Common/Scripts/deployJava.js
- <Serv-U-InstallDir>/Client/Common/FVJVLoggedIn.htm
Install the HotFix
1. Shut down all running Serv-U processes.
a. Right-click the tray icon, and select Stop Serv-U.
b. Right-click the tray icon, and select Exit Tray.
2. Navigate to the Serv-U installation directory:
For Windows, the default installation directory is:
C:\Program Files\RhinoSoft\Serv-U
or:
C:\Program Files\RhinoSoft.com\Serv-U
For Linux, the default installation directory is:
/usr/local/Serv-U
3. Back up the following files from the installation directory to a separate location:
Windows:
- Client\*.*
- Serv-U.exe
- Serv-U-Tray.exe
- Serv-U.dll
- Serv-U-RES.dll
- RhinoNET.dll
- RhinoRES.dll
Linux:
- Client/*.*
- Serv-U
- Serv-U-Tray
4. Extract the hot fix .zip file to a temporary location.
5. Open the folder in the extracted hot fix for the platform Serv-U is installed on. For example, open the Windows 64-bit folder if Serv-U is installed on a 64-bit version of Windows.
6. On Linux, modify the permissions of the files by executing the following command:
chmod u+xs Serv-U
chmod u+x Serv-U-Tray
7. Copy the hotfix contents to the Serv-U installation directory, overwriting the existing files.
8. Restart the Serv-U tray application.
9. Right-click the tray icon and select Start Serv-U.
The hotfix is installed.
Uninstall the HotFix
1. Shut down all running Serv-U processes.
a. Right-click the tray icon, and select Stop Serv-U.
b. Right-click the tray icon, and select Exit Tray.
2. Locate the files backed up during the installation procedure above.
3. Navigate to the Serv-U installation directory:
For Windows, the default installation directory is:
C:\Program Files\RhinoSoft\Serv-U
or:
C:\Program Files\RhinoSoft.com\Serv-U
For Linux, the default installation directory is:
/usr/local/Serv-U
4. Copy the backed up to the Serv-U installation directory, overwriting the existing files.
5. Restart the Serv-U tray application.
6. Right-click the tray icon, and select Start Serv-U.
The Hot Fix is uninstalled.
Our thanks to ZX Security consulting and Missing Link Security for their assistance in these updates.
For more information, see https://www.serv-u.com/support
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Re: Via Outlook Support get rid of SMTP Server error in outlook
Thanks for this.
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Re: Escalations without techgroup
I'd also be interested in this.
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Re: Welcome to the Dameware Remote Everywhere (DRE) forum!
I'm starting my trial today.
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Re: Can SAM pull data from the output file of a cron job?
Sorry i wasnt clear in my earlier statement.
I know the path will go into that place where u mentioned, but if u look at the screenshot then the file that gets generated has a date change everytime so its not unique..
So in this case, how do i mention the path till the text file?
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can we run database maintenance manually ?
Hi Guys,
we will going to migrate the solarwinds Orion database. after finish migration.
we will run database maintenance. is it required ?
if yes, we will run any effect on solarwinds. Could you please guide to me
Thanks and Regards,
Kishore
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New Devices not returning Network Latency & Packet Loss
I have a SAM installation (Version 6.6.0) and I have added a few devices to be polled by ICMP, they have been added for a few days but although they are showing up I have noticed I am not getting any Network Latency & Packet Loss information back from any of them, I have tried a 'Poll Now' and although it says poll successful I don't get any information on the chart and when I look at the Polling Details the 'Next Poll' details are long gone even though the Last Database Update is up to date.
I have looked at other nodes that are being polled using SNMP and although they seem to be returning the SNMP data the Polling Details again are old, some more than a month.
I have looked at the Polling Engine details and it is showing polling completion as 100 and the last database update as 2 seconds ago but something is obviously not functioning as it should.
All the services are showing as running.
I haven't tried a service restart or server reboot as yet I just wanted to see if anyone else has seen these symptoms before.
Any feedback would be appreciated.
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Re: Is there a way to have Carbon Copy user be able to view ticket detail?
Hello Chad,
I don't think this is possible. You can control what details get sent out to everyone via email in the settings. The best we have been able to do it email the detailed ticket information in the CC.
Another solution to this problem would be to have multiple clients on a ticket. But that isn't possible either.
Using the API, it would be possible to write something that would allow folks to see tickets, but you would have to write your on UI for that.
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Re: Discussion of using WHD for metrics or KPI reporting
We have been using WHD for 8 or 9 years now. The metrics we track have varied, but currently we regularly track:
- First response time
- Average time to ticket completion for each of our priorities.
- Number of tickets to meet/miss our targets (calculated manually)
- Types of requests of each type
- Client satisfaction from our post ticket surveys
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Bulk Creating Tickets with a Task
Every 6 months, I want to create a ticket that prompts clients to do something. Specifically, I want them to test an account to ensure it doesn't go dormant.
I have a list of 30 client IDs. What I want to do is create 30 tickets, one assigned to each client, on a schedule every 6 months.
I already have figured out the scheduling piece, and I currently create audit tickets in this way. But I've created a ticket for each task/tech (there are only a few, and they are all unique, so it isn't a big deal).
However, now I need to create 30, that are all the same. Is there a way to do this through the UI? I suspect not, but worth a shot. If not, might be a good feature request.
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Re: Add output of a command to an action
I only have NPM and NCM so without SAM I guess this can't be done...
Wish they could add this feature to NPM also as we have many Windows Servers being monitored and really need this basic feature.
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Re: File Size Monitor setup
Directory size monitor will tell you how much space you directory is consuming right now including files or sub folders.
If you wish to know which file is consuming the most of the space then you need to use custom script not possible via out of the box components like File Size Monitor or Directory Size Monitor.
you can use filter to scan for a particular file extensions like as mentioned in below article.
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Re: Config Download on Aruba Wireless Controller
The connection was testing positive, but I believe there was an issue with it nonetheless. Not entirely sure how I resolved this tbh but mucking about with the connection profile fixed it - I suspect it was attempting to use telnet (blocked) rather than ssh.
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Re: AppInsight for SQL - Instance (clustered) or inv node?
The APPinsight should only get detected once, on the active node or on the SQL instance Name/IP .
If you are talking about monitoring SQL on AG then you should ask your DBA for the cluster IP and try to monitor that one.
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